IOM Kenya conducts health assessments for prospective migrants to the United States of America, Australia, Canada, New Zealand, United Kingdom among other countries at the Migration Health Assessment (MHAC), located at 78 United Nation Cresent off UN Avenue Gigiri.

Visa Applicants should download the following information for their reference.

Please DO NOT pay any service fee to any individuals. Payment is made on day of appointment after generating invoice at IOM clinic by customer care staff on site.

UK Pre-departure Tuberculosis Detection Programme

How to book a Medical Appointment

Please book your appointment at least 2 weeks before your appointment visa interview date or deadline as applicable.

You can book your appointment by registering at IOM online booking system “MyMedical (” or sending the request on IOM contact email or contacting on the phone +254 709 890 000

Client Advice Sheets & Leaflets

Scam Alert:

It has been brought to the attention of the International Organization for Migration (IOM) that scam cases purporting to arrange medical appointments at the Migration Health Assessment Center (MHAC) in Nairobi in exchange of a fee have been circulating in Kenya, in the context of a fake job offer. 

Numerous recipients have been contacted through Whatsapp using the names of “Jane Wamaitha Njoroge” and “Dr. Charles Oloo” claiming to work for IOM, and proposing fraudulent job offers via email (

IOM does not use referring agencies or individuals to serve as intermediary, or to assist in the booking of the medical appointment. IOM takes this matter seriously and takes appropriate actions against such fraudulent practices.
IOM strongly advises the public to be cautious of these and other similar fraudulent emails that falsely claim association with IOM. Any transfer of personal information or money to those issuing such fraudulent emails can result in identity theft, financial loss and other damages. IOM shall not be held liable for any claims, pertaining to fraudulent schemes including but not limited to claims resulting from theft, loss or damage.
If you think you have been scammed or have any doubts, please contact

Payment Options

Payments can be made by bank deposit, M-PESA or credit card (Visa or Mastercard) on the day of your appointment. All information regarding payments will be provided to you at the MHAC.

Clients wishing to pay by bank deposits can do so at CBA Bank (Gigiri Branch only), situated at the Village Market Gigiri, 800 meters from the IOM MHAC gate to the back entrance of the Village Market. The invoice and details for the payment will be issued at the IOM MHAC on the day of the appointment.

Clients wishing to pay with M-PESA will receive payment details from the IOM staff during the registration at IOM MHAC.

Important note: Please DO NOT pay any service fee to ANY INDIVIDUALS. All payments should be made after an INVOICE IS GENERATED AND ISSUED by IOM staff on the DAY OF APPOINTMENT.


Telephone number (Reachable during normal operating hours)

 +254 709 890 000 


Operating Hours


  • Monday to Thursday 08:00 am to 04:30 pm
  • Friday 08:00 am to 02:00 pm

Closed: Public Holidays and weekends


MHAC is located at 78 United Nations Crescent off UN Avenue, Gigiri. It's easily accessible by public transport, board matatus that ply Limuru road, alight at UNEP stage, walk or take taxi/boda boda to MHAC.


IOM MHAC in Turkana is located at Kakuma Refugee camp, Kakuma 2.


IOM MHAC in Garissa is located at Dadaab Refugee camp, UN DMO.

Client Feedback and Survey

At the IOM Migration Health Assessment Centre, we are continually working to ensure our migration health assessment services fully meet the needs and expectations of our clients.We value your feedback and invite you to evaluate your experience at the IOM Migration Health Assessment Centre. The survey is voluntary, confidential and anonymous. Your responses will not affect your migration health assessment process or your care at IOM in any way. Your feedback will help us to improve our services. Client Feedback Form