Health Services

In Kenya, IOM conducts Migration Health Assessments for the United States of America, Australia, Canada, New Zealand, United Kingdom among other countries at the Migration Health Assessment (MHAC), located at 78 United Nation Cresent, off UN Avenue Gigiri, Nairobi.

Visa Applicants should download the following information for their reference.

Please DO NOT pay any service fee to any individuals. Payment is made on the day of appointment after generating invoice at IOM clinic by customer care staff on site.

UK Pre-departure Tuberculosis Detection Programme

• Information sheet for UK VISA applicants
• Online appointment and registration 
• Note: If your online appointment confirmation message indicates ‘NULL’, kindly exit the page and re-register to ensure the appointment is recorded.
• For children under the age of 11 years, please fill out the registration form.

How to book a Medical Appointment

Please book your appointment at least 2 weeks before your appointment visa interview date or deadline as applicable.

You can book your appointment by registering at IOM online booking system “MyMedical (iom.int)” or sending the request on IOM contact email: iomnbomedical@iom.int or contacting on the phone +254 709-890-000 or +254 110-875-651    

Client Advice Sheets & Leaflets

• Health Assessment for USA VISA Applicants 
• Health Assessment for Australia VISA Applicants
• Health Assessment for Canada VISA Applicants
• Health Assessment for New Zealand VISA Applicants 
• Latent TB Pre - Entry Leaflet

Scam Alert:

IOM Kenya provides information on its assistance and services on its official website and verified social media accounts only. We do not maintain, endorse or take responsibility for the content or information on any kind of activities or humanitarian aid projects made available by external web users through any digital platform except the officially verified IOM social media pages https://x.com/IOMKenya, https://www.facebook.com/IOMKenya/ and the official website https://kenya.iom.int/

IOM strongly advises the public to be cautious of fraudulent activities that falsely claim association with IOM. IOM recommends caution when engaging with organizations on social media and to avoid sharing personal information and details. Any transfer of personal information or money to those issuing unofficial channels could result in identity theft, financial loss and other damages. IOM shall not be held liable for any claims, pertaining to fraudulent schemes including but not limited to claims resulting from theft, loss or damage. 

In case of encountering such content, please report the situation to us by fraudiomkenya@iom.int 

The general public is advised to be aware of recruitment scams and fraud using IOM’s name, the names of its officials, or communication without using official domain (@iom.int). The use of IOM’s name and logo in these fraudulent activities is unauthorized and illegal. These are fraudulent activities that may seek to obtain money and/or personal information from the recipients of such communications.

Recruitment scams may take the form of an offer of employment or advertisement for job openings with requests for payment of fees by candidates. The scammers' request for the payment of fees may also come only after the fraudulent job offer has been accepted by the candidate.

Extreme caution should be exercised in relation to any suspicious communication as financial loss and identity theft could result from the sending of money or personal information to those issuing such fraudulent communications.

IOM does not charge a fee at any stage of the recruitment process (application, written test, interview, processing) and will not ask for any information related to passwords or bank account details. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to the IOM for its information. All IOM official job openings will be posted at: https://www.iom.int/careers. If you become aware of suspicious job openings or offers of employment, kindly bring this to our attention by contacting us at talentpool@iom.int."

Payment Options

Payments can be made by bank deposit, M-PESA or credit card (Visa or Mastercard) on the day of your appointment. All information regarding payments will be provided to you at the MHAC.

Clients wishing to pay by bank deposits can do so at CBA Bank (Gigiri Branch only), situated at the Village Market Gigiri, 800 meters from the IOM MHAC gate to the back entrance of the Village Market. The invoice and details for the payment will be issued at the IOM MHAC on the day of the appointment.

Clients wishing to pay with M-PESA will receive payment details from the IOM staff during the registration at IOM MHAC.

Important note: Please DO NOT pay any service fee to ANY INDIVIDUALS. All payments should be made after an INVOICE IS GENERATED AND ISSUED by IOM staff on the DAY OF APPOINTMENT.

Contacts

Telephone number (Reachable during normal operating hours)

+254 709-890-000 or +254 110-875-651   

Email: iomnbomhac@iom.int

Operating Hours

Open:

• Monday to Thursday 08:00 am to 04:30 pm
• Friday 08:00 am to 02:00 pm

Closed: Public Holidays and weekends

Location

Nairobi

MHAC is located at 78 United Nations Crescent off UN Avenue, Gigiri. It's easily accessible by public transport, board matatus that ply Limuru road, alight at UNEP stage, walk or take taxi/boda boda to MHAC.

Kakuma

IOM MHAC in Turkana is located at Kakuma Refugee camp, Kakuma 2.

Dadaab

IOM MHAC in Garissa is located at Dadaab Refugee camp, UN DMO.

Client Feedback and Survey

We value your feedback and invite you to evaluate your experience at the IOM Migration Health Assessment Centre. The survey is voluntary, confidential and anonymous. Your responses will not affect your migration health assessment process or your care at IOM in any way. Your feedback will help us to improve our services. Client Feedback Form