IOM conducts Migration Health Assessments for the United States of America, Australia, Canada, New Zealand, United Kingdom among other countries at the Migration Health Assessment (MHAC), located at 78 United Nation Cresent, off UN Avenue Gigiri, Nairobi.

Visa Applicants should download the following information for their reference.

Please DO NOT pay any service fee to any individuals. Payment is made on day of appointment after generating invoice at IOM clinic by customer care staff on site.

UK Pre-departure Tuberculosis Detection Programme

How to book a Medical Appointment

Please book your appointment at least 2 weeks before your appointment visa interview date or deadline as applicable.

You can book your appointment by registering at IOM online booking system “MyMedical (iom.int)” or sending the request on IOM contact email: iomnbomedical@iom.int or contacting on the phone +254 709-890-000 or +254 110-875-651    

Client Advice Sheets & Leaflets

Scam Alert:

Scammer may provide FALSE OFFERS and DEMAND PAY for the appointment.

IOM DOES NOT USE intermediaries for appointment. 

IOM DOES NOT REQUIRE A PAYMENT to book appointment with the Migration health Assessment center (MHAC) in Nairobi. Appointment can only be made via MyMedical (iom.int), an online booking system or on email via iomnbomedical@iom.int or on phone via +254 709-890-000 

If you encounter scammers, report at fraudiomkenya@iom.int 

For more information visit our website  https://kenya.iom.int/health-services

Payment Options

Payments can be made by bank deposit, M-PESA or credit card (Visa or Mastercard) on the day of your appointment. All information regarding payments will be provided to you at the MHAC.

Clients wishing to pay by bank deposits can do so at CBA Bank (Gigiri Branch only), situated at the Village Market Gigiri, 800 meters from the IOM MHAC gate to the back entrance of the Village Market. The invoice and details for the payment will be issued at the IOM MHAC on the day of the appointment.

Clients wishing to pay with M-PESA will receive payment details from the IOM staff during the registration at IOM MHAC.

Important note: Please DO NOT pay any service fee to ANY INDIVIDUALS. All payments should be made after an INVOICE IS GENERATED AND ISSUED by IOM staff on the DAY OF APPOINTMENT.

Contacts

Telephone number (Reachable during normal operating hours)

+254 709-890-000 or +254 110-875-651   

Email: iomnbomhac@iom.int

Operating Hours

Open:

  • Monday to Thursday 08:00 am to 04:30 pm
  • Friday 08:00 am to 02:00 pm

Closed: Public Holidays and weekends

Location
Nairobi

MHAC is located at 78 United Nations Crescent off UN Avenue, Gigiri. It's easily accessible by public transport, board matatus that ply Limuru road, alight at UNEP stage, walk or take taxi/boda boda to MHAC.

Kakuma

IOM MHAC in Turkana is located at Kakuma Refugee camp, Kakuma 2.

Dadaab

IOM MHAC in Garissa is located at Dadaab Refugee camp, UN DMO.

Client Feedback and Survey

At the IOM Migration Health Assessment Centre, we are continually working to ensure our migration health assessment services fully meet the needs and expectations of our clients. We value your feedback and invite you to evaluate your experience at the IOM Migration Health Assessment Centre. The survey is voluntary, confidential and anonymous. Your responses will not affect your migration health assessment process or your care at IOM in any way. Your feedback will help us to improve our services. Client Feedback Form